AI SDR

The AI SDR that reads every reply and plans the answer.

It reads each LinkedIn and email reply on its threads, says what it means and why, and writes the answer toward your goal. Each scenario sets whether it sends on its own or waits for your OK.

Sample of the AI SDR in GetSales, in Co-pilot, in one conversation. A new reply asks for a short overview, and the AI SDR classifies it as an Info request and says why. Its plan for the conversation shows the scenario's steps and the Playbook leading the dialog: the Playbook moves from Discover to the offer on a buying signal, saves what it learned and says what it wrote. The drafted answer sends the overview and offers a call, and waits for your approval.
GetSales
AI SDRCo-pilot
Maya L.Head of Sales, Helio AnalyticsLinkedInInfo request

LinkedInInvitation accepted, Monday 10:14

Thanks for connecting, Maya. Saw the two SDR roles. Most teams hire before the pipeline is ready for them. Worth comparing notes?

Jordan O.

Tuesday

Maybe. Both start in November. How do you help with that?

Good timing. We find the people and write a first line for each. Will they work LinkedIn first, or is email your go-to?

AI draft · approved by you

Today

LinkedIn first. Sounds useful, can you send a short overview?

Classified asInfo request0.92

Answers the channel question and asks for a short overview.

AI SDR draftWaits for your approval

Happy to, Maya. Here is a two-page overview of how teams your size run it with GetSales. Would 15 minutes on Thursday help?

Approve and sendEditReply as Jordan O.

Answer through the Playbook, from DiscoverInfo request · its plan · 3 stepsActive
  1. Reacted to their message
  2. Moved to Soft Interest
  3. The Playbook, from Discoversent Tue 09:40leadingThe Playbook leads…

    EngageDiscoverBridgeOfferBook

    Team2 SDRsTheir toolChannelLinkedIn

    Wrote: how we help, then the channel question. She named the hires, so it asked how they will reach out.Wrote: the overview, then 15 minutes with Jordan. She asked for an overview, a buying signal, so it went straight to the offer.

    Their next reply comes back here. No reply in 3 days: a follow-up with a new angle, 3 at most.

How it works

Brief it once,
set how far it goes

  1. Brief it like a new SDR

    Five short answers in your own words, plain and concrete. Until all five are in, it replies to no one.

  2. Give it what to answer from

    Upload an FAQ or a case to Knowledge, or write a snippet. Before each answer it reads the pieces closest to what they wrote.

  3. Choose who presses send

    Each scenario sets whether it sends on its own or waits for your OK. A lead's thread can override it, and Pause stops it planning new answers.

  4. It hands you the hard replies

    A reply that needs a person stops it on that thread and opens a task. Close the task and it takes their next message.

01

Every reply labelled,
with its reason

The AI SDR reads each reply in its thread, labels it and says why. The label picks the scenario.

  • A label and how sure it is
  • The reason, in plain words
  • A reply it cannot read comes to you
Reply classification

02

A scenario for
every kind of reply

Fifteen kinds of reply, a silence and a signal: each runs its own plan. Edit a plan or add scenarios of your own.

  • Not now: one nudge when they said
  • Wrong person: asks who to talk to, then looks for them
  • Objection: a proof from your Brief or Knowledge

03

Your Playbook
leads the dialog

The scenario hands the dialog to your Playbook, which leads it to your goal and saves what it learns.

  • Engage, Discover, Bridge, Offer, Book
  • Straight to the offer on a buying signal
  • A new angle on every follow‑up

04

A draft to approve,
under the reply

On a scenario set to Copilot, the answer goes out only once you approve it, and then from the thread's sender profile.

  • Approve and send, or edit it first
  • Say what to change, and it writes again
  • In the language they write in, by default

05

The step after
the reply

Workflows bring the replies to Unibox. The AI SDR takes the next step: Creator picks it for your table, or makes one.

What it costs

A credits cap
on every thread

Its work draws on your workspace's data credits, and you set how much one thread may take.

What a credit costs
Its work on a thread
Toward the cap
Sending what it wrote
0
The cap on one thread
40 by default
A thread at its cap
Handed to you
The balance runs low
It waits

Limits

Where it stops
and you take over

On its own

  • Sends within the caps you set

    You pick how many it sends on its own in a thread, from 1 to 20.

  • Stops when asked not to write

    Do not contact puts the person on your stoplist in either mode, a step no team can switch off.

Waits for you

  • Six hand-offs, all on by default

    A price, a call, legal or security, a third reschedule, a reply it cannot read, a question it cannot answer.

  • Up to 10 conditions of your own

Never

  • Quotes a price it was not given

    A price question comes to you by default. With that off, only what your Brief or Knowledge states.

  • Reads a file they send

    A document, an image or a video hands you the thread.

  • Writes one of your Stop words

Questions

AI SDR,
the reply agent

Anything else, ask our AI sales agent.

Talk to AI Sales
What is an AI SDR?

A sales AI agent that does the reply side of a sales development rep's work: it reads what a lead wrote back, works out what they meant and writes the next message toward your goal. In GetSales every workflow hands its replies to it by default once its Brief is written and it is live, and it works in Unibox, the unified inbox.

Is an AI SDR the same as an AI BDR?

Mostly yes, under another job title: both mean an AI agent that works outbound conversations. In GetSales that agent is the AI SDR, and it takes the replies.

Does an AI SDR replace a human SDR?

No. It takes the reply side of the work, and a person stays in charge of it. You write its Brief, choose how far it goes on its own and take every thread it hands you.

How do I automate SDR work with AI?

In GetSales, AI Search finds the people from a sentence, Workflows send the first touches on LinkedIn and email from your own sender profiles, and the AI SDR takes the replies. To start it, answer the five questions of its Brief: who it answers, what you sell, where a good conversation ends, what it never does and how it writes. The app can draft most of them from your website, and you keep what fits. Then press Go live.

What should I look for in an AI SDR?

Start with where it stops. Ask who sees a draft before it goes, which replies it leaves to a person, what it answers from and what a thread can cost. The AI SDR in GetSales answers LinkedIn and email replies in their thread, as that thread's sender profile, from your Brief, your Knowledge and the replies your team sent. Each scenario sets how far it goes on its own. The replies it leaves to a person come to you as a task, and every thread has a credits cap.

How does it decide what to do with a reply?

It reads the reply in its thread and labels it, Interested or Info request for example, with how sure it is and the reason in plain words. The label picks the scenario, and the scenario's plan runs step by step: react to the message, move the pipeline stage, and answer through the Playbook. The plan shows in the thread, and the scenario's level sets whether it runs on its own or waits there for your OK. The 15 labels and what each one does are on the reply classification page.

Does it book the meeting?

Through your link: it holds no calendar of yours. You set the goal in its Playbook, a call, a sign-up or a webinar spot, with its link, and it sends that link once they say yes, never before. If they name a time instead, it does not confirm it: you get a task. A third request to move the same meeting comes to you too.

Will the AI SDR send messages without me?

Where a scenario lets it. Each scenario sets its level: Autopilot sends on its own, within the caps you set. Copilot drafts and waits for your OK. Conditional reads your conditions first. By default it sends at most 4 messages on its own in a thread, then it hands the thread to you. Whatever the level, it hands you a thread at its credits cap and any thread it should not answer alone, such as a call, a price question, a legal or security question, or a reply it cannot read: a task opens for you, the thread waits in Needs you and, by default, an email goes to whoever its sender profile is assigned to. Write in a thread yourself and it stops sending there and plans around your message.

How does it learn our tone?

From replies your team has sent. Its Golden set fills from your sender profiles' past threads, you mark the best ones as golden, and its voice forms from the set, the golden ones first. Your edits to its drafts join the set after your OK. Its Stop words are checked on every draft before it is sent or shown to you.

What does the AI SDR cost?

It spends credits from your workspace's balance, the same ones the pricing page sells as data credits. Its work on a reply spends credits, and sending spends none. Each thread has a cap, 40 credits by default, and at the cap the thread comes to you with a task. Its Settings show what a thread cost at the median over the last 30 days. Sign up free: Playtables stay free with your own API keys, and LinkedIn and email come with a 7-day trial.

Incoming

Every reply gets its plan.

Labelled with its reason, led by your Playbook, handed to you on a price or a call.

Every reply read. Every answer yours.